We live in a single market where people and especially goods are supposed to move freely. Yet, sometimes this doesn't work. For example, when you want to buy something online from another country or you want to book a rental car from abroad. The most common problems are:
You get access to more products! Meaning a greater variety and wider availability of goods, services and digital content (yet, this doesn't concern the cross-border availability of streaming services, there is a separate proposal for that). There will be more visibility regarding what is actually on offer and you can compare prices more easily. And by limiting the discrimination of consumers and businesses the proposal shall help to make the still imperfect internal market a little bit more perfect.
According to the proposal technical geoblocking and automatic re-routing will be banned. That means you should always have access to an online shop and you should not be blocked based on your IP address. Also re-routing consumers to another, country-specific web shop will only be allowed if they agree.
So everybody should have access to everything. Yet, the Commission does not create a right to actually get stuff delivered. Two principles will be established:
Last but not least: payments. If a supplier offers payment by card, direct debit or bank transfer he has to offer each method for all customers from all countries (so you cannot say, I don't accept credit cards from - e.g. - Cyprus). Yet, MEPs decided to put an exemption in the text: If there is a serious risk for a trader not to get his money - e.g. because of credit card fraud - he can ask for a prepayment via bank transfer.
This proposal was dealt with in the European Parliament's Internal Market and Consumer Affairs Committee. The Council agreed on a position in 2016 and the Parliament did so in April 2017. Trilogue negotiations were wrapped up with a provisional deal in November 2017 which the EP plenary confirmed in February 2018. As this is a regulation it will be directly applicable across the EU after a nine months transition period and Member States do not need to adapt their laws.
Cross-border portability: Access to streaming services from abroad
Consumer rights for downloads and streaming services
New consumer rules for online shoppingpolitixNew visa rules for EU travellersReduced share of biofuels in energy mixFruit, vegetables and milk for European StudentsBan on all kind of driftnet fisheriesToo big to fail: Structural Reform of EU Banking SectorA European Platform to fight undeclared workA pan-European Pension System Fighting the trafficking of firearmsA New Waste Management System in the EUFinancial Transaction Tax: Making banks pay for the crisisLess Plastic Bags for EuropeEliminating roaming, securing net neutralityRight2Water: Water and sanitation as human rightEnforceable Flight Rights for Air PassengersPublic list of company owners to fight money launderingMore Possibilities for the Restriction of GMOsEuropean Solidarity CorpsTightened rules for safer and cleaner carsSafer Ship TravelsProtecting fish and marine ecosystemsUpdated European data protection laws Resettlement of Migrants in the EUSafety standards for new kinds of CablewaysCheaper cross-border Parcel DeliveryCross-border enforcement for speeding & traffic offencesEU-wide Minimum Standards for FrackingEuropean statistics relating to persons and householdsUpdated Rules for Audiovisual MediaNew Food Labeling RulesAccess to a Basic Bank Account for EveryoneA New Copyright Regime for EuropePollen as specific 'Ingredient' or Natural Honey Component?Circular Economy: Reducing waste in EuropeRules for cross-border divorcesBetter Management of Asylum FlowsAn Entry-Exit System for External European BordersResolution on Sexual and Reproductive HealthStronger Rules against Terrorism Financing and Money LaunderingCloning of animals New Rules for Tobacco Products and PackagingOrganic production and labelling of organic productsSimpler Rules for VAT in EcommerceLess Greenhouse Gas Emissions for the EUUpdated rules on 'novel foods'Free Wi-Fi for EverybodyEnsure safe and secure air travelBetter Checks of EU Citizens at External BordersUse of Flight Passenger Data Posting of workersBetter Connectivity and super-fast InternetReduced Flush Volume for ToiletsNew rules on privacy in electronic communicationMinimum standards for children accused in courtMore Security in EU Partner CountriesBetter Cooperation among Consumer Protection AuthoritiesEuropass - Better online tools for your job huntStricter Rules for the Export of potentially Dangerous GoodsBetter Protection from Cancer at WorkStrategy Against Discrimination of LGBTI Persons Better protection for children of international couplesCreation of a European Union Agency for AsylumNew consumer rules when (online) shoppingProviding Services more easily across bordersA new electoral law for the European ParliamentBetter access to books for the blindBetter EU access for highly skilled workersCross-border portability: Access to streaming services from abroadMaking products & services more accessible for disabled peopleReducing pollutant emissions from carsConsumer rights for downloads and streaming services Improving the exchange of information on criminalsBetter energy labels on electronic productsUpdated energy efficiency rulesA European ESTABetter protection for your moneyEuropean Year of Cultural Heritage 2018Creating a European Border and Coast GuardWork-Life Balance for allMore renewable energyEmpowering electricity consumersReducing administrative burden for EU citizens